Privacy Policy

Last updated: July 15, 2026

At DigicoPOS, we are committed to protecting the privacy and security of our customers' personal and business information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or use our Point of Sale services. By using our website or services, you consent to the practices described in this policy.

Information We Collect

When you use DigicoPOS Services, we may collect certain information from you, including:

  • Personal identification information: such as your name, business name, email address, phone number, and business address, provided voluntarily by you during registration or account setup.
  • Payment and billing information: necessary to process your subscription or service fees, including credit/debit card details, which are securely handled by trusted third-party payment processors.
  • Business and transaction data: generated through your use of the POS system, including sales records, inventory data, customer lists, product information, and invoice details that you input or upload into the system.
  • Browsing and device information: such as your IP address, browser type, operating system, and device identifiers, collected automatically using cookies and similar technologies.
  • Usage data: regarding which DigicoPOS pages or features you access, and information about your device and how you interact with our services.

Use of Information

We may use the collected information for the following purposes:

  • To process and fulfill your orders and service subscriptions, including billing and account activation.
  • To communicate with you regarding your account, provide customer support, send service notifications, and respond to inquiries or requests.
  • To personalize your experience and provide relevant feature recommendations or updates.
  • To improve our platform, products, and services based on usage patterns and customer feedback.
  • To detect and prevent fraud, unauthorized access, and abuse of our services.

Information Sharing

We respect your privacy and do not sell, trade, or otherwise transfer your personal or business information to third parties without your consent, except in the following circumstances:

  • Trusted service providers: We may share your information with third-party service providers who assist us in operating our platform, processing payments, delivering services, or providing customer support.
  • Payment processing: Transaction data necessary for payment processing is shared with PCI-DSS compliant payment gateways and financial institutions.
  • Legal requirements: We may disclose your information if required to do so by law or in response to valid legal requests or orders.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business with appropriate notice.
  • Aggregated analytics: We may share anonymized, aggregated data that cannot identify you or your business for research, benchmarking, or marketing purposes.

Data Security

We implement industry-standard security measures to protect your personal and business information from unauthorized access, alteration, disclosure, or destruction. This includes encryption (HTTPS/TLS), secure cloud infrastructure, regular security audits, and automated backups. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. You use DigicoPOS Services at your own risk and are responsible for taking reasonable measures to protect your account, such as choosing a strong password and keeping it private.

Data Retention and Deletion

Active account data is retained for the duration of your service agreement. Transaction records are maintained for accounting, compliance, and reporting purposes. Once your account is deleted, all stored business logs, product listings, transaction histories, and user data will be permanently and irreversibly deleted from our active databases, unless we are legally required to retain it or you explicitly request us to keep a secure archive prior to deletion.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including the right to access, correct, delete, or port your data. To exercise these rights, please contact us at info@digicopos.com.

Cookies

DigicoPOS uses cookies to recognize your web browser, keep you logged into your POS session, remember your preferences, and secure your transactions. You can manage cookie preferences through your browser settings, but disabling essential cookies may impair POS functionality.

Children's Privacy

DigicoPOS is a business-to-business service intended for use by adults 18 years and older. We do not knowingly collect personal information from children.

Changes to This Policy

DigicoPOS may periodically update this policy. We will notify you of significant changes via email or by placing a prominent notice on our website before the changes take effect.

Contact Us

If you have any questions, concerns, or requests regarding this policy, please contact us at: